Rapidtech IT services Pvt Ltd. created by a pool of IT service Industry Experts, having several decades of relevant industry experience in the field of ICT Solutions & Service Delivery and company offers comprehensive and standardized life cycle services for the full spectrum of ICT products.Headquartered at Noida, the Company works closely with customers to implement tailored service solutions through an extensive, support network of service centers give Rapidtech an edge over the competitors.
With a robust experience in tech repair expertise, Rapidtech delivers highly differentiated, product and component specific repair capabilities to support multi-brand technologies. Backed by a strong test and repair facilities, the Company’s strong team of highly trained technicians and engineers apply proven and standardized repair and testing processes and superior reverse engineering competencies to optimize the performance and life of ever-evolving, technologically complex ICT products increasing their value, reducing the cost of repair and eliminating the need for expensive replacements.
As one of our countries upcoming ICT service providers, Rapidtech manages products, services and solutions of key Original Equipment Manufacturers (OEMs) including Hewlett Packard (HP), Acer, Dell, Epson, WeP , Samsung, Lipi , Xerox (India) and Lenovo India. Rapidtech has succeeded in developing strong capabilities in process standards and quality control norms and in building an inclusive knowledge bank enabling superior service management and delivery and providing customers with the best specialized skills and tailored solutions.
Rapidtech’s flexible service delivery model ensures that customers of every size and composition are all addressed through an agile and responsive support network, adaptable to budget considerations, security concerns, location preferences and mission critical support requirements. With its principal commitment to become the most inclusive service provider in the Indian ICT Industry, Rapidtech works to customize its comprehensive service offerings to suit and equally address the unique maintenance and repair requirements of every manufacturer, integrator and end-user of ICT assets.
The innovative and tailor made offers by Rapidtech, addresses both the IT needs and sustainable development issues of the clients. We have expertise in Multi-location & Multi-vendor Support with specialized SLAs for our highly focused verticals
- Banking, Financial Services and Insurance
- IT & ITS
- Education and Research
- SME & SMBs
- Central & State Government
- Hospitality
- Enterprise Segment
The customer centric culture & commitment for complete customer satisfaction, establishes Rapidtech as an alternative in the IT Service Industry & a preferred choice for the customers.
Rapidtech provides following tailored solution and services to customers special needs:
Annual asset life cycle maintenance services are tailor made to service every category of ICT equipment users as well as to accommodate and fulfill stringent service-level-agreements (SLA) and turn-around-time (TAT) commitments to minimize down time, and in the long run safeguard the customer against uncertainty and inconvenience.
